X Bats is offering a ONE TIME REPLACEMENT WITHIN THE FIRST 101 DAYS
FROM THE ORIGINAL PURCHASE DATE. This warranty covers all manufacturing
defects and cracks or breaks from normal usage hitting regular
baseballs.
The policy does not cover: bats that have been abused, altered or
mistreated. Bats used in commercial batting cages are not covered under
this policy. Any bat hit with dimple balls or rubber balls is not
covered under this policy. Flaking of the grain on ash bats is a normal
consequence of hitting with ash bats and is not covered under this
policy.
For your ONE TIME WARRANTY replacement you must e-mail our X Bat
Warranty Department at CustomerService@XBats.com.
All returned bats must have a Return Authorization Number by email.
(Your e-mail should include your Name, shipping name and address, as
well as a copy of your purchase receipt) The replacement bat will be
the same size, color and spec as the one returned. Replacement bats
will not be covered by the 101 day warranty policy. X Bat will pay for
return ground shipping on any bat that is shipped within the
Continental United States.
All shipping charges on bats returned to us must be paid for by the
customer sending the return. For replacement bats that need to be
shipped to Alaska, Hawaii or overseas the consumer is responsible for
paying the shipping charges back to them as well as to our return
department.
The return must include a copy of the original purchase receipt.