To join, please fill out the form below. Once we receive and review your information, we'll e-mail you within 24-48 hours.
101-DAY WARRANTY REPLACEMENT POLICY
X Bats is offering a ONE TIME REPLACEMENT WITHIN THE FIRST 101 DAYS
FROM THE ORIGINAL PURCHASE DATE. This warranty covers all manufacturing
defects and cracks or breaks from normal usage hitting regular
The policy does not cover: bats that have been abused, altered or
mistreated. Bats used in commercial batting cages are not covered under
this policy. Any bat hit with dimple balls or rubber balls is not
covered under this policy. Flaking of the grain on ash bats is a normal
consequence of hitting with ash bats and is not covered under this
For your ONE TIME WARRANTY replacement you must e-mail our X Bat
Warranty Department at CustomerService@XBats.com.
All returned bats must have a Return Authorization Number by email.
(Your e-mail should include your Name, shipping name and address, as
well as a copy of your purchase receipt) The replacement bat will be
the same size, color and spec as the one returned. Replacement bats
will not be covered by the 101 day warranty policy. X Bat will pay for
return ground shipping on any bat that is shipped within the
Continental United States.
All shipping charges on bats returned to us must be paid for by the
customer sending the return. For replacement bats that need to be
shipped to Alaska, Hawaii or overseas the consumer is responsible for
paying the shipping charges back to them as well as to our return
The return must include a copy of the original purchase receipt.
The great thing about custom wood bats is the ability to choose a bat that fits your age, size, strength and game. Parameters such as knob style, handle thickness, barrel size and balance can all be dialed in to get the most comfortable bat in your hands. When you are comfortable with your equipment, you go to the plate each time with more confidence. Confidence translates to performance. We want you to have the confidence in your equipment to maximize your performance on the field.
Please use our custom bat model recommender below to receive advice on which bat is right for you. You'll be contacted by email within 24-48 hours of submitting your request.